
RETURNS AND EXCHANGES
Returns and Exchanges?
We want you to love what you wear. If something isn’t quite right, here’s how we keep things smooth and simple:
🗓 Return Window
You have 10 business days from the date your order is delivered to submit a return request. After that, the runway is closed.
👕 Condition of Items
To be eligible for a return, your item must be:
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Unworn
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Unwashed
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In the same condition you received it
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Free of pet hair, deodorant marks, cologne clouds, and mystery stains
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With original tags (if applicable)
If it looks like it went to brunch, the gym, or a family reunion, we won’t be able to accept it.
📦 Return Shipping
Customers are responsible for return shipping costs. We recommend using a trackable shipping service since we can’t issue refunds for items that don’t make it back home.
💳 Refunds
Once we receive and inspect your return, we’ll process your refund to the original payment method. Please allow a few business days for it to show up on your statement depending on your bank.
🚫 Non-Returnable Items
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Final sale items
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Custom or decorated apparel
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Items returned after the 10-business-day window
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If something arrived damaged or we made a mistake, that’s on us. Reach out and we’ll make it right.
Simple. Fair. No drama.